Privacy Policy
Last updated: March 2026
1. Information We Collect
We collect information you provide directly to us, including your name, email address, and payment information. We also collect usage data including agent interactions, task logs, and performance metrics to improve the Service.
2. How We Use Your Information
We use collected information to provide and improve the Service, process payments, communicate with you about your account, and develop new features. Agent data is used to improve agent performance within your account only.
3. Data Security
We implement industry-standard security measures to protect your data. All data is encrypted at rest and in transit. Agent infrastructure is isolated per customer. We are SOC 2 Type II compliant.
4. Data Sharing
We do not sell your personal information. We may share data with service providers who assist in operating the Service, subject to confidentiality agreements. We may disclose information if required by law.
5. Data Retention
We retain your data for as long as your account is active or as needed to provide the Service. Agent task logs are retained for 90 days by default. You can request data deletion at any time.
6. Your Rights
You have the right to access, correct, or delete your personal data. You can export your data at any time from your account settings. EU users have additional rights under GDPR.
7. Cookies
We use essential cookies to operate the Service and analytics cookies to understand usage patterns. You can control cookie preferences through your browser settings.
8. Contact
For privacy-related inquiries, contact us at privacy@iapplabs.com.